FAQ

All courses are take place in Function Junction, Whistler BC, unless otherwise stated.

Address: 203-1420 Alpha Lake Rd, Whistler, BC V0N 1B1

Please come prepared with photo ID, paper or notebook, comfortable clothing and shoes, lunch, snacks and a water bottle. If you are attending a re-certification you must bring your previous certification card.

Wear comfortable clothing and shoes for the classroom component as you will be participating in strenuous activities, such as performing cardiopulmonary resuscitation (CPR) on the floor.

Level A CPR is adult only CPR, Level C includes adult, child, and baby CPR while Level HCP (Health Care Provider) includes Level C CPR plus 2 rescuer CPR and use of a Bag-Valve-Mask.

In order to qualify for a First aid recertification course, you must hold a valid Standard First Aid certification (or equivalent). This means:

  • Your card cannot be expired (it expires 3 years to the day after it was issued)
  • You must present your previous record of certification at the start of the course.

Blended learning is available for our Standard First Aid,Emergency and CPR courses. Previously, Standard First Aid courses have been offered as 2 day (16 hour) in-person courses. With blended learning, participants can complete half of the training (8 hours) at their own pace at home and the other half (8 hours) in person. If successful, students will receive the same certification that you would be awarded from a 2 day Standard First Aid

After we receive your online registration, an email will be sent to you within 2 business days detailing instructions on how to access the online learning component. The email will guide you on creating an account on the Canadian Red Cross website. Once you’ve created an account, select the “My Profile’s tab”, then select “My Online Courses” to access your online first aid course. Once you complete your online self study you will have 6 weeks to complete your in class portion of the course.

We recommend participants register for courses on the Red Cross site (link provided following registration) and access their profile as soon as possible. You can then access online courses.

For any issues with the Red Cross website, please email myrcsupport@redcross.ca with the subject line “Access to Online Course“.

For our First aid and CPR courses, there will be a practical evaluation through simulations as well as a written examination. 75% is the passing grade for the written examination.

You will know the results of your evaluation at the end of the course. Our courses offer e-certifications. 48 hours after the course you will receive an email with an invitation to access your permanent and official certification card directly from My Red Cross (myrc.redcross.ca). You can choose to print your certificate or keep it as a digital copy or send it to your employer.

Official course certificates are issued by Canadian Red Cross (e-certifications). You can request assistance accessing your card online by calling 1-877-356-3226 or emailing myrcsupport@redcross.ca

You will be participating in strenuous activities, such as performing cardiopulmonary resuscitation (CPR) on the floor. If you are pregnant that may prevent you from taking part in a skills session.

Please contact us at training@whistlerfirstaid.ca before registering for a course. 

You will be participating in strenuous activities, such as performing cardiopulmonary resuscitation (CPR) on the floor. If you have a medical condition, injury or disability that may prevent you from taking part in a skills session, or if you have any questions about your ability to participate fully in this course, discuss them with us before registering for a course. 

Please contact us at training@whistlerfirstaid.ca before registering for a course. 

If none of the dates work for you, either find four or more people and we can book you custom course – click here to request a custom course. Or sign up to be notified by email when new course dates are released.

Yes, if you have a group of 4+, we can travel to your location in Whistler or nearby cities (eg. Pemberton, Lillooet, Squamish, Vancouver). Just send us contact us and we can get started!

No. Visit our friends at Mountain Skills Academy for Avalanche Safety Training Courses.