Course cancellations must be made in writing at least 5 business days prior to the start of your course, an admin fee of $30 will be charged for cancellations. Course materials must be unopened and in original condition to be returned.
No refunds will be provided for cancellations with less than 5 business days notice, or for student no shows.
In some cases it may be possible to transfer a student’s enrollment to a future course. This will be considered on a case by case basis and an admin fee may be charged.
Whistler First Aid makes every effort to conduct courses as scheduled. We reserve the right to cancel a course due to unavoidable circumstances, for example: low student enrolment, instructor illness, etc. You can be transferred to another course date or fully refunded in the case of a course cancellation.